Chapter 4 - THE CITY CONTRACT
Mercer Civic Development was bidding on a major municipal contract.
A mixed-use civic complex:
library,
training center,
public plaza,
parking,
and community services.
Total project value:
approximately $86 million.
Mercer was not the only bidder.
The city’s procurement scoring included accessibility.
Not just minimum code compliance.
Universal design commitments.
Community consultation.
Accessible technology.
Naomi had previously reviewed an early concept.
She submitted a preliminary memo.
It said:
Several proposed features are promising, but significant accessibility issues remain unresolved.
Specific concerns:
poor tactile wayfinding,
insufficient acoustic contrast,
inaccessible digital kiosks,
dangerous shared pedestrian-cyclist transitions,
and incomplete emergency egress planning.
That was preliminary.
May you like
Not approval.
Months later Naomi discovered her memo had been transformed into something else.
