Chapter 5 - VICTORIA'S BEST ARGUMENT

Victoria hired Lauren Pierce.
Lauren did not defend the shrimp incident emotionally.
She called it:
“reckless and inappropriate.”
Then she attacked the audit.
Parker Management handled more services than typical hotel managers.
It had kept all three properties profitable through difficult years.
True.
Occupancy improved.
True.
The Lake House renovation came in under budget.
True.
Victoria had personally guaranteed a vendor line during the pandemic.
Also true.
Her position:
Higher fees reflected broader responsibilities.
Daniel conceded some of that.
The revised benchmark increased.
But not enough.
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Effective fees were still materially above market.
Claire’s termination right remained viable.